Best Offer is a feature which allows sellers to
choose to receive price-based offers from buyers which may be
accepted at the discretion of the seller. The feature is available
for listings in the Fixed Price format and once accepted by
the seller, effectively closes the listing immediately.
Each Best Offer is binding, just like a bid, and is good for
48 hours. Buyers may choose to offer more than the stated Fixed
Price so that shipping is included in the final price.
Important: Sellers must choose the Best Offer option when creating
a listing.
Once a buyer makes a Best Offer, you can choose one of the following:
Accept the Best Offer and close the listing
Decline the Best Offer and tell the buyer why the offer was
rejected
Allow the offer to expire on its own in 48 hours (the offer
will also expire when the listing ends)
Accepting a Best Offer
If you choose to accept an offer, the buyer who submitted that
offer becomes the instant winner of that item. The buyer is
then notified that they have won the item, and the transaction
proceeds like any other completed eBay listing.
Single quantity listings: When a Best Offer is accepted, all
remaining buyers are automatically declined by the Best Offer
system.
Multiple quantity listings: When a Best Offer is accepted and
the items have all been sold, the remaining buyers with outstanding
Best Offers will be automatically declined.
Shipping
If you have specified shipping costs for the item, shipping
is not negotiable on the part of the buyer. If, however, you
have asked that the buyer contact you to obtain shipping costs,
the buyer can offer a price for the item which includes shipping
costs in that final price. You will see "including shipping"
in the message box, and, if the offer is accepted the shipping
costs are also accepted. |
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